Q&A

Interactive Response System
  Q1. What is IRS?
  A1. IRS (Interactive Response System), also known as "voting system" which is a computer system, the audience answers the questions through interactive remote control and the statistical results would be displayed on projection screen, increasing participation between speakers and audiences, making interesting in meeting.
 
 
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  Q2. Why does the remote control not work when users use it?
  A2. The reason is that IRS receiver doesn’t connect with the computer, please check the USB socket and then check the power or the battery is drained. If so, please change the battery.
 
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  Q3. How long can IRS receive the 100 peoples’message?
  A3. It needs 1 second. (Depending on the computer system)
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  Q4. Could the Interactive Response System work in windows XP?
  A4. Yes. Interactive Response System can also be used by win 7, win 8, Mac and Linux.
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  Q5. Can interactive response system be used by PowerPoint?
  A5. Yes.
 
Interactive Whiteboard
  Q1. Does the Interactive Whiteboard have to be charged?
  A1. The Interactive Whiteboard does not need to connect to power cord because USB can supply power through computer; please keep charging when connecting to laptop. It could also be the general Interactive Whiteboard if without USB connecting then you can write and erase with marker.
 
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  Q2. Does user have to calibrate when turning on the computer every time?
  A2. The same computer just needs to be calibrated once if user does not move the position of interactive whiteboard.
 
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  Q3. How to deal with the deviation of writing position?
  A3. Please go back to homepage, into setting, and then select the calibrating options, processing calibrating operation.
 
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  Q4. Is there the break when user writes?
  A4. Please check touch frame whether there is the dust which might influence Infrared transmission. Please keep touch frame clean and reboot after cleaning.
 
 
Document Camera
  Q1. What is Document Camera?
  A1. The video signals can be transmitted to computer by Document Camera and displayed in the computer directly. Or, it could be displayed in IWB or screen by connecting to the projector.
 
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  Q2. How to operate Document Camera?
  A2. Document Camera can display the real-time images of static and dynamic on interactive whiteboard or other display equipment.
 
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  Q3. Does Document Camera can be used individually?
  A3. Yes.
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  Q4. Does Document Camera need SD memory card to store images?
  A4. No. You can directly save images through connected compute.
Touch Screen LCD
  Q1. Why does not any response when user touches?
  A1. Firstly, please keep touch screen clean; secondly, check the power cord of touch screen whether is loose; thirdly, check the driver installation whether is normal.
 
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  Q2. When does user have to calibrate the touch screen again?
  A2. The following three conditions:
  1. Change display resolution.
  2. Change computer or monitor.
  3. After erasing dust.
 
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  Q3. Why sometimes are there deviations between touch points and cursor?
  A3. Please check touch frame whether there is the dust which might influence Infrared transmission. Please note user has to disconnect the USB of touch screen when cleaning.
 
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  Q4. Is touch panel easy to break?
  A4. The touch panel of our product is tempered glass, so it is not easy to break.
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